Consulting Services

Our consulting services focus on Network Intelligence Solutions based on Social Network Analysis.

We provide analysis, monitoring, management of your organizational and inter-organizational

• knowledge networks,
• innovation networks, and
• communities of practice.

• evaluation, development, monitoring and management of your informal networks,
• identification of network members and experts,
• analysis of network structures and network positions,
• support of network development and stabilization.

• systematic application of methods based on social network analysis,
• data collection (survey/interview/questionnaire design, online data, other documents and data).

• data analysis and visualization (see Analytical Services),
• management presentation,
• prioritization and roll-out of follow-up activities.

Special services for Monitoring and supporting online communities and social networks include

• Ensure Compliance: We help you to ensure safety and security in your internet community or social network. Our solution includes user profiling as well as monitoring content compliance. Reports focus on anomalous profiles, behavior and content or those that are closely matched against known or heuristically identified risks. With our solution you will be able to safeguard your community from deviant content and criminal activity of your members, like, for instance, violation of copyright issues or child protection. Moreover, in the worst case you may even collect evidence for law enforcement and, thus, be sure that you are on the safe side.
• Enter New Markets: Online communities and social networks are still rapidly growing. Nevertheless, we may recognize that community providers are currently facing a shake-out. Developing new markets in other countries is a predominant strategy for community and social network providers that promises successful growth. Our solutions include the strategic development of networks, the development and support of community leaders (key users) or core groups, attraction of new members, improvement of communication processes, etc. By making the most out of social network intelligence, we will enable you to closely monitor and actively manage your community entering new markets for a sustainable growth.
• Entertain a Healthy Community: Understanding the positional, structural and topical characteristics of your online community or social network, you will be able to entertain a healthy community and improve performance. You will know better about your members. You will develop new products and innovative features – and your members will love them. You will always be one step ahead.

Services are provided by Pumacy Technologies AG.